Discretionary payments
Extra payments made at our discretion to help people on Housing Benefit, Universal Credit and Council Tax reduction who are in serious financial difficulty...
View information online
Online access for tenants and landlords where you can view details of payments we have made to you and letters we have sent..
Request payment to your landlord
If you rent privately you can request payments go directly to your landlord...
Appeal against a decision
What to do if you disagree with our decision about your application for Housing Benefit, Council Tax Reduction and/or Discretionary Payments...
Welfare reform and universal credit
Latest information on changes to Housing Benefit and Universal Credit...
Request authority to discuss
Find out how to give us permission to talk about your Council Tax account and/or Housing Benefits and Council Tax reduction account with someone else.